Scale Up Smart Privacy Policy

Effective Date: 1st January 2025
Last Updated: 1st January 2025

Scale Up Smart Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your personal information when you visit our website
www.scaleupsmart.com.au, interact with us, or use our services.

  1. What Information We Collect
    We may collect the following types of personal and business information:
  • Personal Information: Name, phone number, email address, job title, company name, business address.
  • Business Information: Business size, industry, service requirements, operational challenges.
  • Device Information: IP address, browser type, pages visited, cookies, and other diagnostic data.
  • Financial Information (where applicable): Payment and invoicing details (e.g., ABNs, billing contact
    information).
  • Employment Information (when recruiting): Resumes, qualifications, references, and work history
  1. How We Collect Your Information
    We collect information via:
  • Website forms (e.g., contact us, quote requests)
  • Direct communication (emails, calls, meetings)
  • Recruitment applications
  • Cookies and similar tracking technologies
  • Social media interactions
  1. Why We Collect Your Information
    We use your information to:
  • Provide and manage our services
  • Respond to your inquiries or requests
  • Tailor our services to your business needs
  • Improve our website and services
  • Send marketing communications (only with your consent)
  • Comply with legal obligations
  1. Disclosure of Your Information
    We may disclose your personal information:
  • To our employees, subcontractors, and affiliates for service delivery
  • To third-party service providers (e.g., web hosting, CRM, email platforms)
  • If required by law or legal process
  • In connection with a business transfer or sale
    We do not sell or rent your personal information to third parties
  1. Data Security
    We implement appropriate technical and organizational measures to protect your information from
    unauthorized access, alteration, disclosure, or destruction.
  1. Cookies & Tracking Technologies
    Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being used.
  1. Your Rights and Choices
    You may request:
  • Access to the personal information we hold about you
  • Correction of inaccurate information
  • Deletion of your personal data (subject to legal requirements)
  • Opt-out from marketing communications
    To exercise these rights, contact us at info@scaleupsmart.com.au.
  1. Third-Party Links
    Our website may contain links to third-party sites. We are not responsible for the privacy practices of these
    external websites.
  1. International Data Transfers
    We may transfer your information to trusted service providers located outside Australia (e.g., in the
    Philippines for offshore staffing). We ensure such transfers comply with privacy standards.
  1. Changes to This Policy
    We may update this policy from time to time. Updates will be posted on this page with a revised “Last
    Updated” date.
  1. Contact Us
    If you have any questions or concerns about this policy or our data practices, please contact:

Scale Up Smart Pty Ltd
435 Churchill Road, Kilburn SA 5084
Phone: +61 489 994 630
Email: info@scaleupsmart.com.au

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